Coordination point
Each request is received through a suitable channel to identify information scope and responsible team.
Institutional clients often require a more structured way of working: clearly prepared information, stable coordination points, high confidentiality requirements and consistent response standards. CICC Securities organizes institutional client coverage in a professional, accountable way suited to the characteristics of each need.
We support requests related to market information, service coordination, trading-related discussions, partnerships and corporate information. Each request is considered in context to identify the right handling channel, information scope and responsible team.
This page introduces service principles at an overview level. Detailed matters are discussed through official channels according to each specific case.
Working channels for institutions
CICC Securities supports institutional clients through clear coordination processes, structured information and appropriate confidentiality standards.
Structured information
Communication is organized by objective, context and priority level of each institution.
Confidentiality and consistency
Coordination processes emphasize information confidentiality, response quality and operational consistency.